The goal of this team is to comply with civil and criminal process and provide assistance to federal, The NSCC is located in West Palm Beach, Florida andĬurrently responds to all AWS subpoena, search warrant and court ordered requests nationwide for customer Possible customer service in the wireless industry. Specialized, wireless subpoena and court order compliance professionals focused on providing lawĮnforcement, officers of the court, Public Safety Answering Points and other legal contacts with the best The AT&T Wireless (AW) National Subpoena and Court Order Compliance Center (NSCC) is a team of Please call the NCC at (800) 635-6840 option 4 after faxing in the form to receive the requested information. The Exigent Circumstances form should be forwarded to (888) 938-4715. In certain emergency situations, where taking the time to complete the form before receiving the information could result in death or serious injury, the form may be faxed immediately after resolution of the emergency. If a copy of the form is not available, the form found on the NENA website at may be used if printed on agency letterhead. The NCC requires that PSAPs provide a completed 911 Emergency Services Exigent Circumstances Form (attached) with the request. Providing education and support to law enforcement regarding our policies and procedures for legal process.ĭuring an emergency, the NCC will provide a subscriber’s name, telephone number and location to any Public Safety Answering Point (PSAP or 911 Emergency Dispatcher).Ensuring company technical and procedural compliance to federal Communications Assistance to Law.Providing technical assistance in the conduct of Lawfully Authorized Electronic Surveillances.Providing information pursuant to all lawful requests.Providing 1st level support to PSAP’s for all routing issues.Providing responses to PSAP requests for subscriber information.At the same time, the team must ensure that they adhere to all applicable state and federal laws and protect the privacy of our customers. The goal of this team is to comply with civil and criminal process and provide assistance to federal, state and local law enforcement agencies, attorneys, and customers pursuant to that process. The NCC is located in North Palm Beach, Florida and currently responds to all subpoena, search warrant and court ordered requests nationwide for wireless customer records. The National Compliance Center (NCC) is a team of specialized, wireless subpoena and court order compliance professionals focused on providing law enforcement, officers of the court, Public Safety Answering Points and other legal contacts with the best possible customer service in the wireless industry. AT&T Mobility, LLC National Compliance Center
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